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ANONYMOUS FTP

What is anonymous FTP?

Anonymous FTP is the ability to download files from your servers without having a login username and password. For security reasons, we only allow anonymous FTP to specific directories.

How do I allow someone to download files anonymously?

First, you must submit a request to activate Anonymous FTP feature under your virtual domain.

Remember if you need your anonymous FTP to be enabled, please, fill out the Support Request Form.

After anonymous FTP is set up, we will create a directory called /your_domain-anonftp in your home directory. This directory will by default contain the following directories:

/bin
/dev
/etc
/lib
/pub

The only directory that is used is the /pub directory. This directory is where you should put files that you want to have users anonymously download. Your users can access this directory through an FTP client or via a browser by going to:

ftp://your_domain.com/pub

How does someone upload files anonymously?

If someone would like to upload files to you, they need to put them in the /pub/incoming directory. This directory is NOT automatically set up for you.  You can fill out a support request to have us set this up for you with the proper permissions.